This privacy policy is for this website [www.signaturefinishpowder.com] and served by HMG Powder Coatings Ltd. Our website contains link to other websites, including social media sites. This privacy policy only applies to this website so when you browse to other websites you should read their own privacy policies. We reserve the right to update this privacy notice at any time.

Who we are

HMG Powder Coatings (Midlands) Ltd, based in Unit G Riverside Industrial Estate, Fazeley, B78 3RW is the controller for the purposes of the data protection law. Should you wish to contact us on a matter relating to your personal data, please email us at sales@hmgpowders.co.uk

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services on our website. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information can be collected using cookies, further information about this is detailed below.

The personal data collected when you submit a form to us for processing is:

• First name
• Last name
• Email address
• Phone number
• Details of enquiry

The personal data collected when we process an order from you is:

• First name
• Last name
• Email address
• Phone number
• Business name
• Delivery address
• Order details

We do not collect credit card information.

How will we use the information about you?

We collect information about you for our legitimate business activities, including processing your enquiries, managing your account, and if you consent, to email you about other products and services we think may be of interest to you.

We use your information collected from this website to personalise your repeat visits to our website.

No automated decision-making or processing takes place.

Retention of information

We will retain the information from orders for up to seven years after the date of the transaction, unless there is a statutory obligation or legal requirement to retain the information further.

Sharing your information

Unless legally obliged to, HMG Powder Coatings (Midlands) Ltd will not share your information with external organisations except where required to complete payment transactions or for marketing purposes as detailed below.

Consenting to receiving our mails requires us to send email addresses and names to providers which can be based outside of the EU. We have made every effort to use only those providers with a data protection policy that complies with the requirements of GDPR.

Should you share with us another person's personal data we require you to first inform the individual what information you are giving us. You must also give them our contact details and let them know that they should contact us if they have queries about how we use their personal data.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org, or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Your rights

You have a number of legal rights relating to personal data:

• The right to make a subject access request to see what information we are holding
• The right to request that we correct incomplete or inaccurate data
• The right to request that we delete or remove personal data (the right to be forgotten) where there is no good reason for holding it
• The right to object to our processing where we cannot show a compelling reason to continue processing it
• The right to request that we suspend our processing pending a review
• The right to request that we transfer your data to a third party in a structured format
• The right to object to a decision on automated decision making

If you would like to exercise any of the above rights, please contact us at the address above in writing. Please note that these rights are not absolute and in some circumstances we may be entitled to refuse some or all of your request.

Note too that you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. Details of how to contact the ICO can be found on their website: www.ico.org.uk